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What if I want to dispute an error on my background check?
Back to helpSince Sittercity partners with LexisNexis and they're the ones who run the background checks, you'll want to contact their Compliance Department directly if you want to dispute any of the background check results.
LexisNexis Risk & Information Analytics Group Inc.
P.O. Box 105108
Atlanta, GA 30048
Telephone: (800) 845-6004
It can take up to several weeks to contest the results of a background check. As for Sittercity, we won't change the result of the original background check until we hear directly from LexisNexis that we have clearance to do so.
