Heather L. Senior Care in Saint Albans, VT 05478. Looking for work as a case worker or senior care companion.

I have worked with seniors in multiple households from the time I was 19 as a caregiver. Two of them have had emotional disabilities that just needed to be kept busy being brought out into the community and light housekeeping and errands, and playing games and watching movies. The elderly woman I took care of needed meds distributed at times, she has Alzheimers and could be ornery, she needed help eating, and toileting. She would need help walking wherever she needed to go. I cannot post a picture do to confidentiality. I also briefly worked at a senior home for two months that is where I was certified to give insulin shots and run a med cart. I went to the managers on several cases of elderly abuse but they told me to ignore it. Finally, after a particular bad night I quit and reported them to the state. The state investigated but did not find signs of abuse which I can not figure out. Out of ten to twelve complaints I gave them with details. Only four or five people are still alive from that list.

Heather Lapointe

P.O. Box 325

Highgate, VT 05459

(xxx-xxx-xxxx

Career objective:

I want to use my abilities and knowledge for helping others who are less fortunate than me or who have disabilities on my own or as a member of a team. My long-term goal is to work in an organization where I can use the knowledge I have learned to be a voice for others that cannot speak for themselves. I would love to work with the children and the elderly. I’m continuing my study of the brain because it fascinates me and I want to know about every aspect of it. Mostly what makes people tick, and why they do the things they do.

Skills:

I am a highly self-motivated, self-starting, customer service oriented individual. I'm confidently able to distribute medications correctly and unhurriedly to my patients. I have knowledge with administrating insulin shots and use with a Hoyer lift and oxygen tanks. I have Data Entry experience including Microsoft Office, Windows Vista, AutoCAD, Windows 7, QuickBooks, and various spreadsheets involving bookkeeping. I also have retail and grocery sales experience. I'm a good listener and problem solver and have an extreme amount of patience.

Work experience:

Caregiver for Lori Jordan contracted via (NCSS). 171 N Main St., Saint Albans, VT. February 2008 – February 2010.

Duties include but not limited to assisting an elderly gentleman with emotional disabilities and an elderly woman with Alzheimer’s disease. My duties include feeding, toileting, keeping clients comfortable and happy. I also performed light housekeeping, such as dishes and laundry as needed. I am Lori’s per-diem helper while her regular caregivers are on vacation or have appointments.

Life Skills Assistant at Riverview Life Skills in Jeffersonville, VT. April 2009 – August 2009.

Duties include but not limited to distributing medications, quality patient care, cleaning and upkeep of catheter on patients, tube feeding, and use of a Hoyer lift to transfer patients. Various physical therapy stretches to assist patients in their recovery. Light housekeeping, cooking, errands and transportation provided for patients.

Receptionist at L and B Associates in St. Albans, VT. January 2006 – January 2009.

Duties included but not limited to answering the phones, filing and use of various spreadsheets and computer software programs including AutoCAD. Document imaging and data entry of quotes and purchase orders.

Guest Service Agent at the Comfort Inn & Suites in St. Albans, VT. October 2003 - May 2005

Duties included but not limited to quality assurance, welcoming guests, data entry, balancing daily books and general hosting for a major hotel chain where guest satisfaction is paramount.

Bond Specialist with A. N. Deringer Inc., in Highgate Springs, VT. August 1999 - April 2003

Duties included but not limited to writing United States Customs Bonds for United States Customs at a major international border crossing, quality assurance, customer and U.S. confidentiality, document imaging, data entry, and credit and collection of bond fees.

Medical Records Clerk/Receptionist with Georgia Health February 1996 - August 1999

Duties included but not limited to filing confidential documents, personal and telephone interaction with patients and client representatives including first line patient care, quality assurance including medical record accuracy and being up to date with current Medical Terminology and care trends.

Education:

Currently taking five courses through Light University (<WEBSITE> they include Caring For People in God’s Way (93% avg), Addiction and Recovery(95% avg) in the middle of Caring for Kid’s Gods Way, and next is Caring for Teen’s Gods Way and then I’m finishing up my BCBC (Board Certified Biblical Counselor License) with a Stress and Trauma class.

Bachelor’s Degree in the Arts from Union Institute & University of Montpelier, Vermont in December 2009. Majored in Psychology and Human Development and Minored in Art.

Associates Degree in Liberal Arts from Community College of Vermont in 2002. Majored in Secretarial Studies and Human Services.

Mental Health First Aid Course

References:

Erica Holmes

A.N. Deringer, Inc., Shared Services

Welcome Center Rd

Highgate Springs, VT

xxx-xxx-xxxx

William C. Mount, New York Life Insurance CO.

463 Mountain View Drive

Colchester, VT 05446

(xxx-xxx-xxxx

Lori Jordan

171 N. Main Street

Saint Albans, VT 05478

(xxx-xxx-xxxx