Frequently Asked Questions
How do I watch the video feeds?
Log on to any computer/laptop with Internet access or use a video-enabled cell phone to watch the live feeds.
What if I can't watch the video feed live?
The Premium Video Monitoring System comes with a DVR that records the video feeds for you to watch later at your own convenience.
What if I want to record two rooms in my home instead of one?
Simple! You may select a Video Monitoring System with an extra wireless camera to place in another room in your home.
From what range will I be able to see video of my home?
Whether you're two miles away at work or a gazillion miles away on vacation, you can instantly access the video of your home from anywhere in the world at any time.
Will I need a home security wiring expert to set this up?
Absolutely not. The Sittercity Video Monitoring System comes with simple plug-and-play instructions that you can do yourself.
Is this risky -- Can the video feed be intercepted by a third party?
No. While most wireless video cameras send their video to a nearby base station, making them vulnerable to interception, Sittercity's Video Monitoring Systems send video via the power lines around the home, eliminating the risk completely. The only person accessing the video feed is YOU.