Krystal J. Care Companion in Bellwood, IL 60104

Krystal Jones
246 Rice Ave Bellwood IL
(c) 630-258-2106
Jkrystal15@yahoo.com

Areas of Specialty
•Depression, Substance Abuse, ADHD, Schizophrenia, Domestic Violence, Alzheimer and Dementia
•Qualified as expert in child, adolescent and adult communication.
•Investigating Abuse
•Strong interpersonal skills and communication skills,
• rapport building
•Strong proficiency in Microsoft Office Suite and CRM tools. Proven experience uses on-line training development tools.
•Provide holistic therapeutic approach to emotional and behavior
• Thirteen years’ experience working within the medical and social service profession.
•CPI trained, Substitute teaching certification, Paraprofessional, Trauma Focused CBT

Education Master of Art in Human Service
Concordia University,
River Forest, IL
Specialized training in Substance Abuse and Martial and Family counseling January,2010- May 2012

Bachelor of Arts in Psychology
Concordia University,
River Forest, IL
(Minors: Psychology and Sociology)

August, 2006 - May, 2008
Experience Assistant Psychiatric Rehabilitation Service Director, Briar Place Nursing Center, Indian Head Park March 2014-present
Nursing Home
• Supervisor for the Social Service department in a skilled nursing facility,
• Investigator and working along with the Illinois Department of Public Health.
• Manage the accounts of resident who present with a Managed Care payer (PPO, POS, EPO, HMO and Medicare Advantage Plans) to Symphony Post-Acute Member Facilities.
• Verify, interpret and apply patient’s benefits as it relates to Skilled Nursing.
• Ability to compare reimbursement per Contract terms vs. cost of patient to perform ROI component. Review and submission of Concurrent reviews with the Managed Care Payer’s Case Managers
•Obtain status on patient’s care and identify variances to ensure appropriateness of length of stay per Managed Care/payer’s protocols. Consult on Discharge Planning/Transition of Care appropriateness for the patient based on managed care/Payer’s requirements.
• Ability to understand, interpret and apply managed care payer contracts for the appropriate leveling of patient for reimbursement and any carve-out/stop loss clauses.
•Utilize trend data to identify and evaluate effectiveness of delivery system