Hawa B. Care Companion in Wylie, TX 75098

· Established and operated my own home health care company for approximately two years
· Maintaining the business accounting and book keeping efficiently
SALES
· Cross-selling other products during sales interactions
· Extensive product knowledge and confidence in delivering the right solutions to my customers
· Sales success evidenced by repeat clientele and consistently exceeding sales goals
COMMUNICATION
· Exceptional customer service skills
· Bilingual in Ghanaian language
LEADERSHIP
· Successfully operated my own company for nearly two years
· Ability to successfully work autonomously and multi-task
Experience
VOLUNTEER | AVENUE F FAMILY CLINIC PLANO | NOVEMBER 2013 – APRIL 2014
· Appointment scheduling
· Taking patient vital signs
· Performing basic phlebotomy
· Ordering supplies and medications
· Managing lab and test results
CERTIFIED NURSES ASSISTANT | GRACE HOSPICE | JULY 2012 – SEPTEMBER 2013
· Performing basic resident care
· Able to effectively communicate with residents
CAREGIVER | SELF EMPLOYED | FEBRUARY 2011-DECEMBER 2012
· Served the home health needs of individuals
· Managed and operated the business, appointment scheduling, book keeping
ACCOUNT’S CLERK | RESGMA LTD GHANA | JANUARY 2008- DECEMBER 2010
· Book keeping
· Reconciling and balancing accounts
· Handling any account discrepancies with the bank
· Responsible for appropriate usage of petty cash
SALES/CUSTOMER SERVICE | VISIGO OPTICALS | OCTOBER 2004- DECEMBER 2007
· Upselling of name brand products
· Exceptional customer service proven by repeat customers and referrals
· Cash handling
· Multi-tasking administrative duties such as receiving payments, scheduling appointments, and balancing accounts
· Thorough knowledge of available products
SALES PERSONNEL | FADIDI GHANA LTD | AUGUST 2001- OCTOBER 2004
· Selling the finest construction materials to customers
· Extensive knowledge of materials and products
· Utilized excellent verbal and written communication skills in interactions with customers
· Built upon and fine-tuned my customer service expertise