Erin R. Pet Care Provider in Norwalk, IA 50211

We have 2.5 year old twins and a 1-month old and after reading Erin's profile and speaking with her, I was extremely hopeful that we had found our nanny, so we set up a time to meet in person.
She canceled the first appointment because she said that her current family needed her to stay since they were staying in NYC another day. While it seemed a bit odd that her family would have given her such late notice that they weren't coming home from New York, since she only canceled a few hours before our meeting, we scheduled another appointment.
The second appointment she just didn't show up at all. I texted her and called her with no response. Finally, I e-mailed her on Sitter City and she responded with, “My apologies, I lost my phone Saturday and no access to internet.” That was it. No real apology for wasting our time or even an attempt to make it up. Putting aside that there is Internet access everywhere these days with just a little effort, I would have expected her to be more apologetic and proactive for missing that 2nd appointment. I certainly wouldn't want this blasé attitude of somebody watching my three kids under three.