Shea G. Pet Care Provider in Wellington, FL 33414

My full name is Sherelle but I go by Shea. I Over 15 years experience caring for animals and working as an Animal Care Advocate:
I am a responsible and proud pet parent from March 1998 until August 2017. Having owned two guinea pigs, 3 fish, 15+ cats, 4 dogs and served as a foster home for three separate cases. I know that pets are more than animals they are family. <3

Client Service Representative, ASPCA New York, New York Jan. 2015- Jun. 2017
• Liaison between needs of the client, pet and the medical staff while adhering to changing policy/procedure.
• Resolved service issues and demonstrated excellent relations for clients/pets.
• Managed appointment callbacks, schedule, and structure.
• Regulated proper input of records for patient/client info, products, and financial transactions.
• Received training in Self Awareness/ Mindfulness, Team Building, Conflict Resolution, Infinity Software, and Resilience.

Veterinary Assistant, Village Animal Hospital Maplewood, NJ June 2014– May 2016
• Veterinary Tech, Secretarial, and Receptionist duties.
• Schedule patients, handle records, assist during routine visits.
• This includes animal holds, updating patient records and payment processing.

Volunteer, Universidad San Ignacio de Loyola: Sanctuario Animal de Ccochahuasi, Peru Oct.2011-Dec. 2011
• Development and upkeep of Animal Sanctuary.
• Lead tours, translated advertisements or brochures, fed animals, and helped maintain grounds.

Aviary Aide, Turtleback Zoo West Orange, NJ Jun. 2009- Aug. 2009
• Maintained outdoor and indoor Aviary conditions and fed birds.
• Greeted patrons and gave fun facts about the Aviary birds.