Lacy K. Pet Care Provider in Monaca, PA 15061

Lacy Kemp​​​​​​​ Phone: (724) 775-2580
809 Pleasant Drive​​​​​​​​ Cell: (724) 777-2081
Monaca, PA 15061​​​​​​​ Email: lacyjean1119@icloud.com
Professional Summary
CUSTOMER SERVICE REPRESENTATIVE
I have worked with fast-food services and clothing companies, currently I am working in construction and I am very pleased with my field of work and would like to continue in this field. I am studying for my class A CDL so I am able to run truck and machinery. I have a lot of intellect on customer-service. I am very motivated customer service representative with over three years` retail experience in a fast-paced environment. I am a dedicated customer service representative that is motivated to maintain customer satisfaction and contribute to company success.
• I am highly-motivated and committed to make sure the customer is always pleased with their product.
• I believe I am well-qualified for any job/task that is handed to me.
• You can always depend on me to be on time for work, I am very customer-focused and I am driven to do my best at any job.
• I like to build productive relationships with the customers at hand, and when they ask questions I’d like to make that I am very resourceful and reliable about the product in questioning.
Work Experience
Customer Service, 10/2012
Delia’s – Robinson, Pa
High expectations are required at this job! While on the floor, I focus myself on the customers` and their needs. I would suggest a high-quality shirt that’s in fashion right now and let the customer know how fabulous she would look in that shirt.
• Greet customers` entering the store to ascertain what each customer wanted or needed.
• Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
• Maintained a positive attitude to make the customers` shopping experiences memorable and pleasant.
• Maintained cleanliness and presentation of stock room and product floor.

Customer Service, 11/2011 – 03/2012
McDonalds – Monaca, Pa
I provided good-quality hospitality while working in the drive-thru/cash register. Also I would handle the cash stock and register key once in a while. I made sure every customer was satisfied with their product.
• Greeted customers entering the store to ascertain what each customer wanted or needed.