What does each background check cover?
It is important to know that background checks are not automatically run on members. Background checks are run in two ways: caregivers can run background checks on themselves or parents can request background checks be run on caregivers. All background checks are performed by the third party consumer reporting agency Sterling Talent Solutions. Not all records are publicly available in all jurisdictions and in many jurisdictions there is a delay before records are publicly available. Records not available to Sterling Talent Solutions or not allowed to be reported by law are not included in results. Juvenile records and records for minors may also not be publicly available and, therefore, will not be included in results. Sterling Talent Solutions will only report publicly available records and will not report convictions, deferred adjudications or pending court cases suppressed by state and federal reporting restrictions. Dismissed cases, arrests not resulting in convictions, arrests or convictions from foreign countries and nolle pros will not be reported. If a background check returns results, the individual may be removed from the website. Parents are advised to contact caregivers to review their completed background check results.
I. Basic Background Check
A Basic Background Check searches names based on the provided social security number against select databases sourced from various jurisdictions which are then verified against available county court records. In most instances, around seven years of records data is returned except where limited by the jurisdiction or law. The Basic Background Check does not include federal records or a manual search of county records where the person has lived or worked. Click here to see what is included.
II. Enhanced Background Check
An Enhanced Background Check includes all elements of a Basic Background Check plus a search of the name provided and up to one alias/maiden name in all counties associated with the provided social security number over the last seven years (as determined by a social security number trace). In most instances, around seven years of records data is returned except where limited by the jurisdiction or law. The Enhanced Background Check does not include federal records.
III. Motor Vehicle Records Checks
A Motor Vehicle Records Check includes a search of the state’s motor vehicle records database based on the driver’s license and state provided. Information reported varies by state, and records in other states may not be included in the search of a state’s motor vehicles records database. In most instances, no more than seven years of records data is returned. If a Motor Vehicle Records Check returns any results, a badge will not appear on the profile. If the results of a Motor Vehicle Records Check show any of the offenses below, the individual will be removed from the website:
- Any charge that states it is a felony or misdemeanor
- Driving under the influence (DUI); driving while intoxicated (DWI); operating under the influence (OWI); operating/driving While impaired; drug related offense; failure to submit to a sobriety test;
- Violence related offense; vehicular assault; homicide, manslaughter, or vehicular homicide
- Driving while drivers license is expired, suspended, or revoked; driving without a drivers license;
- Allowing unlicensed driver to operate vehicle;
- Drag racing; reckless driving;
- Reckless driving; careless driving; negligent driving; racing;
- Hit and run; leave the scene of an accident; fail to report accident;
- Evading/fleeing a police officer;
- Fail to pay fines/fail to appear in court;
- Child restraint violation; and
- Habitual offender
The offenses listed above are described generally and such descriptions may not be consistent among all jurisdictions. It is Sterling Talent Solutions's sole discretion to determine which offenses fall within the offenses listed above. As such, similar offenses may not result in removal from the website. It is important to remember that background checks are not foolproof; criminals may circumvent even the most sophisticated search technology; and background checks may give a false sense of security and are not the perfect safety solution. For more details about the results of an individual's background check, please request a copy of the results directly from the individual.
For other questions about background checks, please contact Sterling Talent Solutions directly at 1.833.780.7902, candidate code: 1002.
Background Check Badge Guide
Profile text: Never run
Background check has never been run on the Sittercity platform.
Profile text: Pending. Check for results soon.
Background check is in progress. Check back soon for an update.
Profile text: Completed [date]. Contact the caregiver to see the report.
Background check has been completed and badge awarded. Contact the caregiver directly to see the report. See above for more details on what all background checks cover.
Profile text: Completed [date]. Badge has been rewarded, but we recommend contacting the sitter to see results.
Background check results met requirements for badge, but we recommend you contact the caregiver directly to see the results. See above for more details on what all background checks cover.
Profile text: Completed [date]. This check was completed, and the sitter did not meet requirements to receive the badge.
Background check results did not meet requirements for badge, so you should contact the caregiver directly to see the results. See above for more details on what all background checks cover.
Profile text: Expired. Last completed on [date].
Background check results have expired. On Sittercity, background checks expire 3 months after completion.