Jenna L.

Jenna is amazing. She helped us very last minute because our sitter canceled on us a few hours before we had to attend a wedding. She was super communicative and sweet - even brought a treasure box and activities to do with my 5 year old. My daughter's first words the next morning were " i want to come back to Austin soon to see Jenna again" sums it up:)

Jenna is top notch. I completely trust her with my kiddos. She is also very engaging with each of them, making them feel very special. They always look forward to her visits.

I am only making this three stars so it will be public. SitterCity won’t post 1 and 2 star review comments publicly but I think parents should be aware. Jenna no-call and no-showed after we had been in communication all week. My wife and I not only missed a musical that we may not have the opportunity to see again in years but also lost the hundreds of dollars we spent on tickets. It was too close in time to the musical to get a new sitter or even resell the tickets. We had been in touch via email (for her background), text, and messages on this app. If she needed to cancel she could have just mentioned it any of the three times we were in touch that week. I would have even been fine with a morning of cancellation, as it happens for various reasons. But to no call and no show? Instead she didn’t show up and has never communicated again. She mentioned on the phone interview that she was fired from her last position, but her side of the story seemed reasonable so it didn’t raise flags for me and I believe in second chances. My mistake. Very unprofessional. Book at your own risk.