Rickella H. Pet Care Provider in Lancaster, TX 75146

Rickella applied to my job posting for emergency care and was not only willing to come early to meet my husband and I she also took the time to talk to us over the phone to assure us that everything would be taken care of while we were away. When she arrived she was instantly engaged with our girls and we had the chance to quietly sneak out! When we returned she had not only washed dishes but cleaned up the girl's playroom as well and we didn't even ask for those things to be done. I will be using her again in the near future.

Had very good contact for days and she was able to accommodate what I needed, we set a date and time to meet, 2 days prior I asked her to bring certain documents such as I.D and SS card and car insurance, so I can be safe and sure of who would be with my child and for tax purposes as well as if she had to drive my daughter. She did not respond to that message and ignored all of my contact since. She did not arrive at the meet, no call, text, message and not a word since. Seems like there is some reason she would not want to give me copies of these very standard items.

We were communicating very regularly about my needs and she was sure she could accommodate my childcare needs. We set up a date to meet and once I requested documents such as drivers license, SS card and car insurance for tax purposes as well as incase of an emergency and she needed to drive my child all communication ceased and she did not arrive to our meet date and time and did not let me know she was not coming. I attempted to reach her 4 times about our appointment and no response. Very unprofessional and seems very strange that once I requested documents all contact stopped. Beware.

Professional, on time, and good with my 4 kids. Also made the kids clean up before bed which is a plus! :)