Think about the last time you went online looking to buy something. Once you found something that looked like it checked all the boxes, what did you do next? Most likely, you scrolled down to the bottom to see what other customers had to say in reviews. Your Sittercity profile isn’t much different. Families are looking for reviews on your profile to confirm that you’re the best fit. We want you to land that perfect job, so here’s your go-to guide on how to stand out with reviews.
Why are reviews important?
Helps boost your profile views
Sitters on Sittercity with a review are 5x more likely to be viewed by local families than sitters who don’t have any reviews at all. Simply having a review moves you closer to the top of the list and a step closer to working with your ideal family.
Highlights your experience as a great caregiver
There are a lot of different skills that you can highlight in your profile bio, but there isn’t enough room for every single one. Reviews provide another way that families can read about your specific experience in action.
Acts as a personal recommendation from members of the Sittercity Community
Families are interested in knowing what experiences other families have had with you—especially when it’s coming from a fellow community member. Hearing about you from another family’s perspective helps them imagine you as their sitter.
Who should you ask?
Think back to any positive interactions you’ve had with families. These interactions could be interviews, bookings, date nights, overnights, or an ongoing caregiving schedule. They could be with any family that you’ve met, or have been in contact with through Sittercity. Because trust is extremely important to us, only members of the Sittercity Community can rate and review your profile.
How should you ask?
Ask right away
Sittercity’s community is large, and we know you’re applying to jobs everyday. We recommend asking a parent to review you as soon as possible while your interaction with them is still fresh in their mind. This will ensure the best details are included in the review!
Say thank you
When asking for a favor, expressing gratitude for whatever experience you had with their family means a lot. You could even include a favorite memory or invaluable experience you gained while interacting with them.
Keep it simple. There’s no need to use a lot of words to convince them to write the review—let your work speak for itself! You could also include the direct link to your profile to make it easier for the family to write the review.
Asking for reviews might feel like an overwhelming task at first, but once you get to it you’ll find that it takes no time at all. In short, a single good review can go a long way—all you have to do is ask!
If a family has any difficulty leaving a review for you, please direct them to reach out to our Customer Success team at firstname.lastname@example.org. Our team will be able to assist the parent further in this process.