Maite G.

Meet Maite

• Speaks English and Spanish
• Comfortable with pets
• Has a car

SUMMARY OF QUALIFICATIONS  Experienced Supervisor/ Manager  Sixteen years of Customer Service experience  Bilingual: English/ Spanish  Microsoft Office Suite  Claim Gear  Typing speed a minimum of 60 wpm  CPR and AED certified by American Heart Association EDUCATION  Medical Administrative Assistant Diploma – Average 4.0 Everest, Brandon, FL, 04/14 – 12/14  Office Finance – Basic Bookkeeping and essential medical terminology  Patient Processing and Assisting – Set up patients records manually and electronically, basics of health insurance, coding with CPT and ICD-9 codes  Medical Insurance – Proficiency in preparing and processing insurance claims, completing forms with accuracy, billing with appropriate procedure codes, and development of networking techniques  Insurance Plans and Collections – Aspects of the collection process, telephone etiquettes, Occupational Safety and Health Administration (OSHA), medical ethics and law  Office Procedures – Management at the medical facility, importance of the Read more Health Insurance Accountability and Portability Act (HIPPA)  Patient Care and Computerized Practice Management – Emphasis on file maintenance, patient records, hospital billing, and the basic techniques for taking patients vital signs  Dental Administrative Procedures – Specialized in appointment scheduling, dental charting, processing patients, insurance billing and coding, instruction on radiography and radiation safety  Medical Administrative Assistant Externship – 200 hours of supervised practical in-service experience in a medical office setting  Business and Computer Skills Certificate - Grace Institute, New York, NY, 09/11 - 03/12 EXPERIENCE Cheer Counseling, Brandon, FL 11/14 – Present Medical Administrative Assistant  Handle client calls, update files, collect insurance information, insurance verifications for benefits, co-pays, insurance verifications, authorizations, claim processing and denials  Checking clients In/ Out, appointment scheduling, billing, receiving payments, processing EOB’s using program software Clinic Source  Handling cash, check, credit/ debit card transactions  Follow up on clients log-in book and payment statuses Tervis Tumbler, Brandon, FL 11/12 – 12/13 Kiosk Supervisor  Interviewed/ trained new employees, created schedules, approved timesheets, ran reports, conference calls, emailed correspon

Trust & safety

Experience

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