Kiera T.

As parents who have had great and no-so-great experiences on Sittercity, this was unfortunately the worst experience we've had. We never had anyone raise their voice to our toddler until this situation. We hired Kiera for childcare support for the Summer, and it quickly became clear that she was not a good fit for our family. She often seemed impatient, easily frustrated, and her tone with our toddler frequently came across as aggressive rather than warm or comforting. She raised her voice more than once- to the point of borderline yelling- which is not acceptable behavior for a caregiver to have toward any child, young or older. This made us very uncomfortable. Our son is a very happy, giggly toddler but like most toddlers, he needs calm, patient, caring interaction- and as adults, we are responsible for modeling that behavior and creating a steady, safe environment. The way she spoke to and interacted with him did not reflect that. Because of this and other reasons, we would not recommend her for families with toddlers or young children.

Kiera was great with our two boys (ages 2 and 3.5). She arrived right on time and immediately started chatting with the kids- they often take a while to warm up to new people, but they took to Kiera right away and couldn’t wait to show her all of their toys. She got them through their whole bedtime routine right on schedule, and even went above and beyond and helped pick up toys.